Concierge Watson sneers at a smelly traveler and refuses him a room at the luxury Grand Lumière Hotel. When the traveler returns looking dapper, Watson realizes his mistake could cost him more than just his job.
Advertisement
Rain pelted the windows of the Grand Lumière Hotel, but that didn’t stop the lobby’s chandeliers from gleaming. The opulent atmosphere could never be overshadowed by the weather.
The hotel’s concierge, Mr. Watson, stood ramrod straight behind the polished marble reception desk.
His keen eyes scanned the lobby, ensuring every detail met the exacting standards of the five-star establishment. Nothing was out of place… until…
For illustration purposes only | Source: Pexels
The doors swung open, letting in a gust of wind and a few pelts of rain into the hardwood floors. But it was the bedraggled figure that made Mr. Watson wrinkle his nose.
A man stumbled toward the desk, leaving muddy footprints in his wake.
Advertisement
His clothes were soaked through and hung limply from his frame. His scraggly beard as well as the stench of wet dog and stale cigarettes told the concierge that he hadn’t washed in days.
For illustration purposes only | Source: Pexels
Mr. Watson’s nose wrinkled further. “May I help you?” he asked in a clipped and cold tone.
The man looked up. “Please,” he croaked weakly, “I need a room for the night. My car broke down a few miles back, and I’ve been walking in this downpour for hours.”
“I’m afraid that won’t be possible, sir,” Mr. Watson shook his head. “We have no vacancies at the moment.”
“But surely there must be something. I can pay whatever the rate is. I just need a place to sleep and dry off.”
Advertisement
For illustration purposes only | Source: Pexels
“As I said,” Mr. Watson repeated, his lip curling, “we have no rooms available for someone in your… condition. Perhaps you might try the motel down by the highway. I’m sure their standards would be more… accommodating.”
The man’s face fell and his shoulders slumped. But for a small second, anger flashed in his eyes. “I see,” he said quietly. “Thank you for your time.”
He turned and trudged back toward the doors.
For illustration purposes only | Source: Pexels
Advertisement
Mr. Watson watched him go, then called for a bellhop. “Call maintenance to clean this up,” he ordered, gesturing to the muddy footprints. “We can’t have the lobby looking like a pigsty.”
As the young bellhop hurried to comply, Mr. Watson smiled, satisfied about keeping that dirty man away from his hotel.
But his actions would soon come back to haunt him.
For illustration purposes only | Source: Midjourney
***
An hour later, the lobby doors swung open once more. Mr. Watson looked up, ready to greet another guest with his practiced smile.
To his surprise, a well-dressed man strode confidently toward the desk. His suit was impeccably tailored, his shoes shone with a mirror-like gleam, and his salt-and-pepper hair was neatly combed.
Advertisement
It took Mr. Watson a moment to recognize the face beneath the expertly trimmed beard. His eyes widened in shock as he realized it was the same man he had turned away earlier.
For illustration purposes only | Source: Pexels
The man approached the desk with a slight smile playing on his lips. “Good evening,” he said smoothly. “I’d like a room for the night, please.”
Mr. Watson swallowed hard. “Of course, sir,” he managed to say. “May I ask what happened to… your previous attire?”
“Ah, yes,” the man chuckled. “I found a truck stop down the road with showers and a small clothing shop. Amazing what a little soap and a clean suit can do, isn’t it?”
For illustration purposes only | Source: Pexels
Advertisement
Mr. Watson nodded stiffly, looking away, and tapped at his computer in search of an available room. “We have a standard room on the third floor,” he said.
“That will do nicely,” the man replied.
As Mr. Watson processed the reservation, he couldn’t help but add, “I must say, sir, you clean up rather well. It’s like night and day.”
“Yes, well, appearances can be deceiving, can’t they?”
For illustration purposes only | Source: Pexels
Mr. Watson handed over the key card and nodded, pursing his lips. “Indeed they can. Enjoy your stay, Mr…?”
“Bloomington,” the man supplied. “Thank you, I’m sure I will.”
Advertisement
Mr. Bloomington walked away, and Mr. Watson watched. There was a tightening in his chest that he couldn’t explain… as if he had made a mistake.
But he wouldn’t apologize. His job was to maintain the cleanliness, prestige, and reputation of the hotel, so all their clients had to, at least, look the part.
For illustration purposes only | Source: Midjourney
Still, throughout Mr. Bloomington’s stay, Mr. Watson went out of his way to avoid the man. When forced to interact, he was curt and dismissive.
On the third day of Mr. Bloomington’s stay, Mr. Watson was overseeing the breakfast service in the hotel’s elegant dining room.
He moved from table to table to ensure each guest was satisfied with their meal and experience. As he approached Mr. Bloomington’s table, he overheard a conversation that made his blood run cold.
Advertisement
For illustration purposes only | Source: Pexels
“Yes, that’s right,” Mr. Bloomington was saying into his phone. “I’ve been here for three days now, observing operations incognito. I think I’ve seen enough to make some necessary changes.”
Mr. Watson froze. Incognito? Changes? Who exactly was this Mr. Bloomington?
As if sensing his presence, Mr. Bloomington looked up and met Mr. Watson’s shocked gaze. He smiled, but there was no warmth in his eyes.
For illustration purposes only | Source: Pexels
Advertisement
“Ah, Mr. Watson,” he said smoothly. “Just the man I wanted to see. Would you join me for a moment?”
His heart began racing at the request. It was said with such authority that the tightening in his chest happened, and a hint of intuition hit his thoughts.
Was Mr. Bloomington more important than the concierge imagined?
Numbly, Mr. Watson sank into the chair across from Mr. Bloomington. The man leaned forward and started speaking in a low but firm voice.
For illustration purposes only | Source: Midjourney
“I don’t believe we’ve been properly introduced,” he said. “My first name is Charles, but you can keep calling me Mr. Bloomington. I recently acquired this hotel chain, and I’ve been visiting each property to assess their operations firsthand.”
Advertisement
The color drained from Mr. Watson’s face as the full impact of his actions over the past few days hit him. “You’re… you’re the new owner?” he stammered.
Mr. Bloomington nodded gravely. “That’s correct, and the CEO. And I must say, Mr. Watson, I’ve been less than impressed with what I’ve observed here, particularly concerning your treatment of guests you deem… unworthy.”
For illustration purposes only | Source: Pexels
Mr. Watson opened his mouth to protest, but no words came out. He sat there, fish-mouthed and pale, as Mr. Bloomington continued.
“A hotel’s primary function is to provide hospitality to all its guests, regardless of their appearance or circumstances. Your behavior has been not only unprofessional but cruel. Is this really the image we want to project to our clientele?”
Advertisement
“No, sir,” Mr. Watson whispered, chastened. “It’s not.”
The new CEO stood and nodded to the side. “Follow me.”
For illustration purposes only | Source: Pexels
***
Minutes later, Mr. Watson stood in Mr. Bloomington’s new temporary office, which was formerly the hotel manager’s space.
The CEO sat behind the desk, and his fingers drummed against the polished, sleek hardwood surface.
“Mr. Watson,” he began, “I hope you understand the gravity of your actions. This hotel has always prided itself on providing exceptional service to all our guests. Your behavior over the past few days has fallen far short of that standard.”
Advertisement
For illustration purposes only | Source: Pexels
Mr. Watson nodded, but couldn’t speak. He was ready for the inevitable: losing his job, which he’d held for over 15 years.
“I’m glad you recognize that. Now, the question is, what are we going to do about it?”
“Sir?” Mr. Watson looked up, surprised.
“I believe in second chances, Mr. Watson. More importantly, I believe this experience can be a valuable lesson not just for you, but for our entire staff. Are you willing to learn from this and help implement changes to ensure it never happens again?”
For illustration purposes only | Source: Pexels
Advertisement
“Yes, sir,” Mr. Watson said, breathless as relief flooded through him. “Absolutely. I’ll do whatever it takes to make this right.”
“Good.,” the new CEO nodded. “Then here’s what we’re going to do…”
Over the next few weeks, the Grand Lumière Hotel transformed. New policies were put in place that required equal treatment for all guests, regardless of appearance.
If they could pay, they could have a room.
For illustration purposes only | Source: Pexels
Hoping to prove his worth, Mr. Watson developed a training program to help staff recognize and overcome their biases.
Furthermore, to work on himself, the concierge began volunteering at a local homeless shelter.
Advertisement
Slowly but surely, the atmosphere in the hotel began to change. Guests from all walks of life were welcomed with genuine warmth and respect.
For illustration purposes only | Source: Pexels
The staff worked together more cohesively since their workplace no longer seemed to value certain people over others.
But Mr. Watson’s new outlook on his job was yet to be tested.
***
One rainy evening, much like the night that had started it all, the concierge stood at his familiar post behind the reception desk.
For illustration purposes only | Source: Pexels
Advertisement
The doors swung open, and a bedraggled traveler entered, seeking shelter from the storm.
For a second, Mr. Watson’s old instincts surfaced, but he schooled himself and adopted a warm smile. “Welcome to the Grand Lumière,” he said kindly. “How may we assist you this evening?”
As he helped the grateful guest check in, Mr. Watson caught Mr. Bloomington’s eye across the lobby.
For illustration purposes only | Source: Midjourney
The CEO nodded approvingly.
Mr. Watson let out a small sigh and continued working. Times had changed at the Grand Lumière Hotel, and he was glad not to have wasted his second chance.
This work is inspired by real events and people, but it has been fictionalized for creative purposes. Names, characters, and details have been changed to protect privacy and enhance the narrative. Any resemblance to actual persons, living or dead, or actual events is purely coincidental and not intended by the author.
The author and publisher make no claims to the accuracy of events or the portrayal of characters and are not liable for any misinterpretation. This story is provided “as is,” and any opinions expressed are those of the characters and do not reflect the views of the author or publisher.
My sister ruined my birthday because of her fixation on diet culture — I didn’t let it go unnoticed
Madeleine’s birthday takes an unexpected turn when her sister’s diet obsession turns the celebration upside down. Determined not to ruin her special day, Madeleine plans a bold move and gives Fiona a taste of her own medicine. Will Madeleine’s daring response save the day or create even more chaos?
“Fiona, can you come over to help with the birthday party?” I asked, sitting comfortably on my plush sofa, my phone pressed to my ear.
“Sure, Madeleine,” Fiona replied cheerfully. “What do you need me to do?”
“Decorations and food,” I said, relief washing over me. “I could really use an extra pair of hands!”
“No problem,” she said. “I’ll take care of it.”
I smiled, feeling a weight lift off my shoulders. “Thanks, Fiona! What would I do without you? I’ll send you some money for the decorations, drinks, and a simple BBQ.”
“Got it. I’ll make sure everything looks perfect,” Fiona assured me.
After hanging up, I quickly transferred the money to her account.
I trusted Fiona with the decorations; she had an eye for detail and always made everything look beautiful. I texted her the list of things we needed and told her I’d leave the keys under the doormat.
“Hey, sweetheart, are we all set for the party?” my fiancé, Albert, asked as I sent my last text to Fiona.
“Almost,” I said, standing up and giving him a reassuring smile. “Fiona’s handling the decorations and food. We just need to pick up some cups and plates from the supermarket.”
“Didn’t we already have enough?” he asked, a little puzzled.
“I thought so, too,” I admitted, shaking my head. “But it turns out we’re short. I don’t want to risk running out during the party.”
“Good call,” Albert said, grabbing the car keys. “Let’s go then. Better to get this done early.”
As we drove to the supermarket, I felt both excited and nervous. Hosting a party always brought these feelings, but having Fiona and Albert helping made everything easier.
I thought about the backyard and how I wanted it to look festive and welcoming. Fiona’s decorations would be perfect, and the BBQ would keep everyone happy and full.
“Are you okay?” Albert asked, glancing at me as he drove.
“Yeah,” I replied, smiling. “Just thinking about how everything will turn out.”
“It’ll be great, Madeleine,” he said, squeezing my hand. “We’ve got this.”
We arrived at the supermarket and quickly gathered the cups and plates we needed. As we loaded them into the car, I felt a sense of accomplishment.
Everything was coming together.
“And we’re back!” I called out as Albert and I walked into the backyard, carrying the cups and plates. But my smile quickly turned to shock as I took in the scene before me.
The table was filled with an array of vegetables, rice cakes, and several containers of 0% yogurt, which was essentially yogurt with no fat or sugar.
And instead of a proper cake, there was half a watermelon with candles stuck into it.
My heart sank. This wasn’t what I had in mind at all.
I turned to Albert, whose eyes widened in disbelief. “What’s going on here?” he asked, clearly puzzled.
“I don’t know,” I said, confused.
I spotted Fiona arranging the table and quickly walked over to her, pulling her aside. “Fiona, what happened to the BBQ??” I asked, trying to keep my frustration in check.
“Well, it wasn’t a good idea considering your size, so I chose better options!” she said matter-of-factly.
I was shocked.
I come from a “bigger” family and have learned to love myself as I am. However, Fiona has always struggled with her self-image, trying hundreds of diets but never sticking to any of them.
I felt my cheeks flush with anger, knowing she’d done it because of her diet obsession! But I swallowed my anger as causing a scene wouldn’t help anything. The guests were starting to arrive, and I didn’t want to ruin the evening for everyone.
“So yeah, what was I saying? Yep, I just thought healthier options would be better for you, Madeliene,” she said, looking at me as if she had done me a favor.
“Fiona, this is a party! People expect to have fun and enjoy good food!” I almost snapped.
“I just thought this would be better,” she shrugged as if it was no big deal.
Taking a deep breath, I decided I had to fix this. I walked over to Albert, who was also puzzled by the spread.
“Albert, we need to order some normal food. The guests will be here any minute,” I said.
“Alright, I’ll call the pizza place and get some burgers delivered, too. We can’t let this ruin the evening.”
“Thank you,” I said, grateful for his quick thinking.
As Albert made the calls, I tried to mingle with the arriving guests, keeping a smile on my face despite my frustration. Everyone was polite, but I could see the confusion in their eyes as they looked at the food.
“What’s going on with the food?” one of our friends asked.
“Just a little mix-up,” I said with a forced laugh. “We’ve got some more food coming soon.”
Soon, Albert came back, giving me a reassuring nod. “Food’s on its way. Should be here in about thirty minutes,” he whispered to me.
“Perfect,” I sighed. “Thank you, Albert.”
“Don’t worry, Madeleine,” he said, giving my shoulder a squeeze. “We’ll turn this around.”
With Albert’s reassuring nod, I felt a bit more at ease, knowing that more food was on its way. But I was starting to place the order for the BBQ when Fiona snapped.
“SORRY FOR BEING SUCH A TERRIBLE SISTER AND TRYING TO HELP YOU LOSE ALL THIS FAT!” she screamed, her voice echoing across the backyard. “KEEP STUFFING YOURSELF WITH BBQ, BUT DON’T EXPECT ME TO CHEER YOU UP WHEN YOUR FIANCÉ KICKS YOU OUT!”
The sudden outburst left everyone stunned. The guests looked around awkwardly, not sure what to do or say. I felt my face flush with embarrassment and anger!
“Fiona, will you please stop it?!” I said, pulling her aside again.
She glared at me, her eyes filled with frustration. “I was only trying to help you, Madeleine. You never listen!”
“Look, this is not the time or place for this,” I said, my hands shaking slightly. “We have guests here. Can we please talk about this later?”
“Everyone, let’s enjoy the evening. The food will be here soon, and we can all have a good time,” Albert announced, facing the guests. I could only feel grateful he was there to handle the situation with me.
Fiona crossed her arms, fuming, but she didn’t say anything further. I could see the guests shifting uncomfortably. I took a deep breath, trying to regain my composure.
“I’m sorry, everyone,” I said, addressing the crowd. “There was a bit of a misunderstanding, but it’s all sorted now. Please, make yourselves comfortable.”
With that, I turned and hurried inside to write a note for the delivery guy. “Please make sure to hand the order directly to me (Madeleine), not my sister,” I scribbled quickly, sticking the note on the front door.
The minutes dragged on as I anxiously awaited the arrival of the food. I kept glancing at the clock, hoping it would get there soon so we could move past the awkwardness. Finally, the doorbell rang.
I opened the door to greet the delivery guy, who handed me the bags filled with BBQ and other goodies.
“Thank you so much,” I said, taking the food from him.
“No problem,” he replied with a friendly smile.
Carrying the food back to the backyard, I took a deep breath. I was determined to salvage the evening, no matter what. But I was also going to teach Fiona a lesson about respecting boundaries and understanding what it means to truly help someone.
“Alright, everyone,” I announced, placing the BBQ and sides on the table. “The food is here! Let’s dig in and enjoy the evening!”
I began handing each guest a plate piled high with BBQ meat, salads, and sides. As I served, I made sure to keep my composure, smiling and chatting with everyone.
When I reached Fiona, I couldn’t help but feel a little mischievous. I stacked all the rice cakes and vegetables on a plate for her, making sure it was an impressive tower of the healthiest options available!
“Fiona,” I called out, drawing everyone’s attention. “I’ve got a special plate just for you!”
She looked up, surprised by the attention. As I handed her the plate, I couldn’t resist adding a little jab. “Here you go, Fiona. Make sure to stick with the healthy stuff. I wouldn’t want you to become unlovable by eating something unhealthy!”
Fiona’s face turned bright red. She stared at the plate, then looked at me with a mix of embarrassment and anger. “Thanks,” she mumbled, barely able to meet my eyes.
“Everyone, enjoy!” I said cheerfully as I moved on to serve the next guest.
I also kept an eye on Fiona. She stood off to the side, barely touching her plate. I could see the discomfort and humiliation on her face. Eventually, she put the plate down and made her way towards the exit.
“I’m leaving,” she said quietly as she passed by me, avoiding eye contact.
“Okay,” I replied, shrugging.
I watched her walk away, feeling a sense of relief.
The BBQ was a hit, and people came up to me, complimenting the food and the decorations. It was exactly the kind of evening I had hoped for despite the rocky start. Most importantly, my “sweet” sister received a taste of her own medicine.
What would you have done?
Leave a Reply