The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
Wife shares heartbreaking message after husband
Wednesday, March 27, saw the start of recovery operations in Maryland as searchers continued to look for the six people who were thought to have died following the terrible fall of Baltimore’s Francis Scott Key Bridge.
A 985-foot-long tanker collided with the bridge early on Tuesday, sending parts of it tumbling into the Patapsco River. Six construction workers from Mexico, Guatemala, Honduras, and El Salvador were listed as missing, according to CNN.
The US Coast Guard, however, has now said that it will halt its extensive search and rescue operation after coming to the conclusion that the men have passed away.
Miguel Luna, 49, a husband and father of three who was born in El Salvador and has lived in Maryland for almost 20 years, was one of the people identified. When the bridge collapsed, Luna was among the workers assigned to fix its potholes, as the BBC reported.
While ongoing recovery attempts continued, Miguel Luna’s wife, María del Carmen Castellón, voiced her sadness and the family eagerly awaited news.
They merely advise us to wait and that they are unable to provide us any information at this time. We are inconsolable because we don’t know if they have already saved them and our hearts are torn. In an interview with Telemundo 44, Maria bemoaned, “We’re just waiting to hear any news.”
Among the workers who went missing was Maynor Yassir Suazo Sandoval, 38, who was also identified as a victim. Maynor, a married father of an 18-year-old son and a 5-year-old daughter, was originally from Honduras. His brother Martin Suazo stated that he had lived in the United States for almost eighteen years.
The fall occurred early on Tuesday morning while the six workers—including Maynor—were working on fixing potholes on the bridge. They worked for a nearby firm called Brawner Builders, which maintains bridges in Maryland.
Senior executive Jeffrey Pritzker of Brawner Builders emphasized the company’s dedication to safety while expressing deep dismay at the incident’s unexpected nature.
Jeffrey said, “This was so completely unforeseen.” “We’re at a loss for words. We have cones, signs, lighting, barriers, and flaggers because we take such great interest in maintaining safety. However, we never anticipated that the bridge would fall.
Our thoughts and prayers are with the families of those who are missing and thought to be deceased.
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