The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
For Two Years, I Hid from My Parents That I Have a Son – Yesterday, They Accidentally Found Out
My parents weren’t a part of my life for several years, and when they came back into it, they left me shaken! They unraveled a truth I didn’t know I needed to learn, and while it caused more of a rift, it ultimately brought all those involved closer.
Sometimes life throws blows that we don’t understand, and that’s the case in my story. One day, some people quite dear to me reentered my life with the most difficult news. What they told me altered my relationship with them and my young son forever. Read on to find out more.
It was a Saturday afternoon, the kind that begged for relaxation. I was home with my two-year-old son, Ethan, enjoying the rare quiet moments when the doorbell rang. My heart skipped a beat. I wasn’t expecting anyone.
As I opened the door, my parents stood there, their expressions a mix of surprise and confusion. For two years, we didn’t see each other at all. We talked occasionally, but those conversations were very tense.
“Mom, Dad, what are you doing here?” I asked, trying to mask my anxiety as my parents made an unannounced visit.
“We were in the neighborhood and thought we’d drop by,” my mom said, her eyes widening as she noticed Ethan in my arms.
You should’ve seen my dad’s face when he saw me holding my son. He turned a shade of pale I’d never seen before. “Who’s this?” my mother demanded, pointing at Ethan.
“This is my son and your grandchild, Ethan,” I replied, my voice trembling.
The first thing my father said, his voice rising, was, “This is not your child! I see it right away!” His words hit me like a truck. I was stunned.
“Of course he is! What are you talking about?” I shot back, feeling a wave of defensiveness wash over me.
“We need to sit down and talk,” my mom interjected, her voice calmer but equally firm. We moved to the kitchen, Ethan clinging to my side. Sitting around the kitchen table, the air was thick with tension.
I took a deep breath and began, “I was 19 when I found out Kate was pregnant.” I continued, “It would’ve been fine, but you both made it clear how much you were totally against her.”
“I knew you’d never accept our relationship, and I loved her very much, so I didn’t tell you about the pregnancy.”
“What?” my father muttered under his breath.
“I went against your wishes and stayed with Kate. That’s why over the years I’ve drifted away from you.” Sighing, I explained, “I became a single father at age 19.”
“You should have told us,” my dad said, frustration etched into his features. “We could have helped.”
Years later, when Ethan was old enough to understand, I told him the truth. It was a difficult conversation, but it brought us even closer. He knew that despite everything, I had chosen to be his father, and that choice was rooted in love.
My relationship with my parents remained strained for a while, but they eventually came to accept my decision. They saw the bond between Ethan and me and realized that family is defined by love. Plus, they weren’t willing to lose me and their grandchild for another few years.
Looking back, I wouldn’t change a thing. The journey was tough, but it taught me the true meaning of parenthood. Ethan and I faced many challenges, but we faced them together. And in the end, that’s all that mattered.
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