The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
Actor Walks Off The Set Of ‘The View’, Leaves Audience Stunned
Dermot Mulroney made a bold statement in support of striking writers, showcasing his commitment on a recent episode of “The View.”
During the segment that aired on Friday, Mulroney surprised viewers and the hosts alike by symbolically walking off the set as a gesture of solidarity with the ongoing writers’ strike. He took the opportunity to draw attention to the Writers Guild of America (WGA) strike, emphasizing the importance of fair wages and reasonable working hours for writers in the entertainment industry.The actor’s decision to walk off was explained toward the end of his interview. Politely checking if the show was heading into a commercial break, he thanked the hosts before making his dramatic exit. Despite the unexpected turn of events, Mulroney’s interview covered a range of friendly topics, including his Disney+ series “Secret Invasion,” his extensive career, family life, work ethic, and longevity in Hollywood.
Even though Mulroney’s segment was pre-taped, it aired exactly as it happened, with the unedited moment of him leaving the stage included. In the summer months, “The View” typically airs live four days a week, but Friday shows are pre-taped.Mulroney’s walk-off has sparked conversations about the WGA strike, which has now surpassed 50 days without resolution. Earlier this week, hundreds of Hollywood union members gathered in Los Angeles for a rally to express solidarity with the striking writers.
While the strike has led to the hiatus of many daytime shows, “The View” has managed to remain on air, largely unaffected, as the majority of its staffers are not union members. Although a couple of the show’s writers are currently impacted and not actively working, “The View” relies heavily on unscripted content, evident in the spontaneous banter and occasional hiccups among the hosts.Mulroney’s bold stance amplifies the voices advocating for fair treatment of writers within the industry. The impact of such high-profile expressions of solidarity on the negotiation process between writers and production companies remains to be seen.
Mulroney was originally on “The View” to promote his Disney+ show, Marvel’s “Secret Invasion,” which premiered on Wednesday. The synergy between Disney, Marvel, and ABC, the network airing “The View,” adds another layer to Mulroney’s choice of platform to address the pressing issue of fair treatment for writers.
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